OVERVIEW
Getting Food & Drinks to Patrons Fast and Seamlessly
With GoTab’s QR code ordering, Downtown Los Angeles hotspot and innovative brewery Arts District Brewing Co. was able to train staff quickly and implement a new way of guest interaction and ordering. Their turn table rate was much faster and they even increased their revenue. Guests & staff both were happy to be back.
THE SITUATION
As outdoor dining began again in Los Angeles in early Spring of 2021, Downtown Los Angeles hotspot and innovative brewery Arts District Brewing Co. needed a partner that could usher them into safe, effective ordering processes at their larger location. The team was still operating under minimal staff and needed a platform that could aid them in getting food and drinks to patrons fast.
THE SOLUTION
A Partnership That Is Convenient
As outdoor dining began again in Los Angeles in early Spring of 2021, Downtown Los Angeles hotspot and innovative brewery Arts District Brewing Co. needed a partner that could usher them into safe, effective ordering processes at their larger location. The team was still operating under minimal staff and needed a platform that could aid them in getting food and drinks to patrons fast. With GoTab’s technology, the brewery was able to turn tables over faster, as patrons didn’t have to linger to pay their tabs or checks. Since GoTab allows the customer to pay directly, patrons could be in-and-out in as little as an hour. Others, who just wanted to order one beer before continuing their evening, could be in-and-out in as little as fifteen minutes.
“People are so excited that they don’t have to wait to order anymore. Whether they want another round or forgot a food item, the convenience is next-level. We are excited to keep working with GoTab as our indoor dining options reopen and more people get vaccinated.”— Stephen Dorame, Assistant General Manager
Arts District Brewing Co. saw differentiation in GoTab’s customizable, individualized QR codes for each table at their brewery. Rather than one “standing code” generated through other POS options, GoTab allowed them to have a unique code per table, making it easier for food runners to locate customers and for the back-of-house to address specific needs. Faster tables turned has lead to increased revenue.